Privacy Policy

Rieltmotor values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you access or use our Website https://rieltmotor.com . By using our Website, you agree to the practices described in this Privacy Policy.

1. Company Information

  • Company Name: Hunan Rielt International Trade Co., Ltd.
  • Registered Address: Room 402, Building B2, Chuanggu Cultural Industry Park, Tianxin District, Changsha City, China
  • Email Contact: info@rieltmotor.com
  • Contact Page: https://rieltmotor.com/contact (Link)

2. Information We Collect

We may collect personal and non-personal information from users in the following ways:

2.1 Personal Information

Personal information is data that identifies or can reasonably identify you. This includes:

  • Name
  • Email address
  • Phone number
  • Company or organization details
  • Messages, inquiries, or content submitted through forms or chat windows

2.2 Non-Personal Information

We may also collect information that does not identify you personally, including:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and interactions on the Website
  • Cookies or similar tracking technologies

3. How We Collect Information

We collect information in the following ways:

  1. Directly from you when you submit forms, contact us, or upload content on the Website.
  2. Automatically through your interaction with the Website, using cookies, server logs, or analytics tools.
  3. Third-party sources if you interact with us via partners or services linked to our Website.

4. Use of Information

We use your information to:

  • Provide, manage, and improve our products and services.
  • Respond to inquiries, requests, or complaints.
  • Conduct promotions, contests, or marketing campaigns.
  • Monitor Website performance, traffic, and analytics.
  • Ensure security and prevent fraud or unauthorized access.
  • Comply with legal obligations and enforce our Terms and Conditions.

5. Cookies and Tracking Technologies

Our Website may use cookies, pixels, or similar technologies to enhance your browsing experience.

  • Cookies are small text files stored on your device to remember your preferences and usage patterns.
  • Third-party analytics may collect information about your interaction with our Website for performance and marketing purposes.

You can disable cookies through your browser settings; however, certain Website features may not function properly without them.

6. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal information. We may share your information in the following situations:

  1. Service Providers: Third-party vendors who assist us in providing our services (e.g., hosting, analytics, communication).
  2. Legal Compliance: To comply with laws, regulations, or legal proceedings.
  3. Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Security of Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security of your data and urge users to take personal precautions when submitting information online.

9. International Data Transfers

Our Website and services are available globally. Personal information may be transferred to, stored, or processed in countries outside your jurisdiction, including China, where our company is located.

By using our Website, you consent to such international transfers, which may involve different data protection standards than in your country.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and obtain a copy of your personal information.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion of personal information, subject to legal obligations.
  • Object to processing or withdraw consent for certain uses.
  • Request portability of your data in a machine-readable format.

To exercise these rights, please contact us at info@rieltmotor.com.

11. Children’s Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we discover that we have inadvertently collected data from a minor, we will take steps to delete the information as soon as possible.

12. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of any third-party websites they access.

13. Marketing Communications

By submitting your contact information, you may receive updates, promotional materials, or offers from us.

You may opt out of marketing communications at any time by:

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date modified.

Your continued use of the Website constitutes acceptance of any changes.

15. Legal Basis for Processing (if applicable)

Where required by applicable law, we process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests, such as improving our services, marketing, and fraud prevention

16. Data Protection Officer (if applicable)

For inquiries regarding data protection or privacy compliance, you can contact our designated privacy officer via info@rieltmotor.com.

17. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of China. Any disputes arising from this Privacy Policy will be resolved in the courts located in Changsha, China.

18. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Last Updated: September 16, 2025